Deleting a network

You only have the possibility to delete a network to which you have the correct access rights.

Deleting a network will delete access to the network for everyone who had access rights. 

• Unshared networks are never possible to restore after deletion.
• Under certain conditions, Shared networks may be possible to restore by contacting support@casambi.com

Deleting an Unshared network

• Select the network name from the Change networks list.
• Swipe to the left (iOS) or press and hold the network name (Android) to see the Delete option
• Select Delete and you will be prompted to enter a verification code. After deletion you will not be able to restore it or control any devices that may still have been paired to the network at the time of deletion.

Deleting a Shared network

• Select the network name from the Change networks list.
• Swipe to the left (iOS) or press and hold the network name (Android) to see the Delete option
  • If the delete option is not visible, you do not have the access rights to delete the network
• Select Delete and you will be prompted to enter a verification code. This will delete the network for anyone who had access.

If devices were still paired to a deleted network, the only way to regain control of those devices (in their default settings) is if you have the possibility to disconnect and reconnect power to the device. 

Devices will show simply as “paired” if looking at the details in the Nearby devices list, and you must be within Bluetooth range of the device that you wish to unpair.

To unpair you select the device to unpair from the Nearby devices list and choose Unpair. You will then be prompted with a Start option. Press this and when an orange bar starts to run across the display switch the power to the device off and on to unpair it. This process may need to be repeated, or the period between switching off and on extended to get devices to unpair correctly. A confirmation message will be displayed in if the device unpairs successfully.

Battery devices first need to be activated so that they become online and can then be found and selected from the Nearby devices list.

The process of manually unpairing must be done individually for each device and may therefore be quite time consuming.